Howdy partners! At Western Cowboy Series, we understand that when you order your premium western gear, you want it delivered with the same reliability and care that you’d expect from a trusted ranch hand. That’s why we’ve partnered with top-tier shipping providers to get your gear to your doorstep, whether you’re in the heart of Texas or the plains of Australia.
Our Shipping Promise
Just like a cowboy’s word is his bond, we stand by our delivery commitments. From our ranch in San Francisco to your front porch, we’ll make sure your order arrives in tip-top shape and ready for action.
Shipping Options
Standard Shipping – $12.95
For folks who need their gear quicker than a jackrabbit, we offer our Standard Shipping option:
- Carried by trusted partners: DHL or FedEx
- Order processing: 1-2 business days
- Delivery time: 10-15 business days after shipping
- Best for time-sensitive orders or smaller parcels
Free Shipping (Orders over $50)
For those planning bigger hauls (orders over $50), we’ll handle the shipping at no extra charge:
- Shipped via EMS
- Order processing: 1-2 business days
- Delivery time: 15-25 business days after shipping
- Perfect for stocking up on ranch essentials or complete outfits
Delivery Details
We ship worldwide to most locations (excluding some Asian countries and remote areas). Once your order ships, you’ll receive tracking information faster than you can say “yeehaw!” so you can follow your package’s journey from our warehouse to your home.
Please note that delivery times may vary slightly during peak seasons (like rodeo time!) or due to circumstances beyond our control, like weather conditions that would make even the hardiest cowboy think twice about heading out.
Our Satisfaction Guarantee
If your gear doesn’t fit like your favorite pair of boots or isn’t quite what you expected, we offer easy returns within 15 days of delivery. Just contact our friendly customer service team at [email protected], and we’ll make it right – that’s the Western Cowboy Series way.
Payment Methods
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal, making checkout as smooth as a well-oiled saddle.